Operations Manager, Electric Utility — Safety & Team Leadership

FirstEnergy; United States; On-site; USD 120,000 - 170,000; Full time

Job summary

FirstEnergy is seeking a Manager, Operations to lead a 24/7/365 electric utility operations team across Clark, Hartstown, McDowell and Clarion service centers. The role focuses on safe, reliable electricity delivery, regulatory compliance, and sustainable operations, reporting to a location that may vary.

The successful candidate will guide staff, manage budgets, collaborate with unions, and drive safety, efficiency, and customer service improvements while upholding FirstEnergy’s core values.

Qualifications

• Demonstrated leadership in safety and people management.
• Ability to communicate, promote, and drive positive change.
• Experience with collective bargaining and HR policies.

Responsibilities

• Provide direction and leadership for a 24/7/365 operation across multiple service centers.
• Develop and enforce safety/environmental safeguards per regulations and best practices.
• Lead management team, plan budgets, and drive performance improvements.

Skills

Leadership

Safety culture

Communication

Change management

Union relations

Regulatory compliance

Budget management

Education

Bachelor’s degree

Job description

FirstEnergy is seeking a Manager, Operations to lead a 24/7/365 electric utility operations team across Clark, Hartstown, McDowell and Clarion service centers. The role focuses on safe, reliable electricity delivery, regulatory compliance, and sustainable operations, reporting to a location that may vary.

The successful candidate will guide staff, manage budgets, collaborate with unions, and drive safety, efficiency, and customer service improvements while upholding FirstEnergy’s core values.