Operations Leader, Electric Utility (24/7)

FirstEnergy; Clark (PA); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Pension plan

401(k) with matching

Tuition reimbursement

Résumé du poste

FirstEnergy is seeking a Manager of Operations to lead 24/7/365 electric utility operations across Clark, Hartstown, McDowell and Clarion service centers. You will ensure safe, reliable electricity delivery while directing a regional team and managing budgets, staffing, and regulatory compliance.

The role emphasizes safety culture, collaboration with peers and union leadership, and development of performance targets to improve reliability, customer service, and operational excellence.

Qualifications

• Demonstrated leadership in safety and operations.
• Experience leading teams in electric utility operations.
• Ability to engage with union leadership and employees fairly.

Responsabilités

• Foster a high-performing safety culture where employees own, promote, and reinforce safe behaviors and feel empowered to speak up
• Establish and develop substantive working relationships with peers, staff and union leadership, and create an environment and implement changes where needed to enhance FirstEnergy’s culture of safety, compliance, inclusion, accountability, and innovation, foster a learning organization in which employees feel empowered to ask questions, challenge assumptions, and think creatively.
• Initiate and monitor implementation of appropriate safety and environmental safeguards in accordance with applicable regulations and professional practice to ensure that employee, community and environmental hazards and impacts of operational activities are eliminated or reduced to acceptable risk levels
• Serve as a member of the management team and participate in the development and implementation of goals, objectives, priorities, policies, procedures, project prioritization and problem resolution
• Plan, organize, control, integrate and evaluate the work of the operational group. Compile and assess data to review progress of work. Review and advise staff at various phases of work and provide support as needed
• Work with director, other managers, and supervisors to engage employees to establish and achieve milestones and appropriate benchmarking measures for safety, reliability, customer service, financial performance, and compliance
• Interpret and apply collective bargaining agreements and company policies
• Respond to customer complaints and formal regulatory authority inquiries
• Oversee preparation and subsequent control of area budget for personnel, material, equipment, construction, operations and maintenance.
• Plan, organize, develop and monitor the performance of assigned supervisors and staff, establishing performance requirements and personal development targets, monitor performance and provide direction for performance improvement and development
• Engage with employees and union leadership to create a culture of inclusion and teamwork
• Recommend appropriate staffing levels and actively promote developmental assignments for high potential employees to ensure adequate succession and career development opportunities
• Coordinate response efforts and assist in the emergency outage restoration process

Connaissances

Leadership

Safety culture

Union relations

Regulatory compliance

Budgeting

Emergency response

Formation

Bachelor's degree

Description du poste

FirstEnergy is seeking a Manager of Operations to lead 24/7/365 electric utility operations across Clark, Hartstown, McDowell and Clarion service centers. You will ensure safe, reliable electricity delivery while directing a regional team and managing budgets, staffing, and regulatory compliance.

The role emphasizes safety culture, collaboration with peers and union leadership, and development of performance targets to improve reliability, customer service, and operational excellence.