Electric Utility Operations Leader (24/7)

FirstEnergy; Erie (Erie County); On-site; USD 120,000 - 170,000; Full time

Job summary

FirstEnergy Service Co. in Erie, PA seeks a Manager of Operations to lead the region’s 24/7/365 electric utility operations.

The role oversees the lines organization, ensuring safe, reliable delivery of electricity and compliance with regulatory requirements while aligning with sustainability goals. The manager will plan, organize, direct and review activities across service centers, develop budgets, recruit and develop staff, and coordinate emergency outage responses with union leadership,

Qualifications

• Bachelor’s degree preferred; equivalent training/experience considered.
• Seven (7) years’ experience in the electric utility industry highly preferred – distribution engineering, transmission, line construction, maintenance practices, including performance in a leadership capacity.
• Experience administering collective bargaining agreements and HR policies fairly and equitably for all employees is highly desirable.

Responsibilities

• Lead the 24/7/365 electric utility operations in Erie service centers, ensuring safe and reliable delivery of electricity.
• Ensure compliance with regulatory requirements and with budget guidelines; provide leadership and guidance to operational groups.
• Plan, organize, direct and review activities; manage staffing and budgets; respond to emergencies and coordinate outage restoration efforts.
• Engage with union leadership to promote safety, inclusion and teamwork; develop succession and staff development plans.
• Coordinate with directors and managers to achieve safety, reliability, customer service, and financial performance targets.

Skills

People leadership

Safety leadership

Union relations

Regulatory compliance

Operational planning

Education

Bachelor's degree preferred

Job description

FirstEnergy Service Co. in Erie, PA seeks a Manager of Operations to lead the region’s 24/7/365 electric utility operations.

The role oversees the lines organization, ensuring safe, reliable delivery of electricity and compliance with regulatory requirements while aligning with sustainability goals. The manager will plan, organize, direct and review activities across service centers, develop budgets, recruit and develop staff, and coordinate emergency outage responses with union leadership,