Operations Manager – Chesterfield Towne Center

Pacific Retail Capital Partners; Virginia (MN); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health coverage

401(k) plan with employer matching

Life and disability insurance

Paid time off and holidays

Job summary

A national retail management firm seeks an Operations Manager for Chesterfield Towne Center in Virginia. You will support the General Manager in overseeing property operations, improve asset performance, and apply your expertise in vendor management and construction coordination. The role offers competitive compensation in the range of $110,000 – 120,000, plus benefits including health coverage and retirement planning. Join a collaborative team in creating top-tier shopping experiences.

Qualifications

• Minimum 5 years of prior Operations, Facilities, or Property Management experience.
• Ability to lift and carry up to 50 pounds.
• Working knowledge of maintenance and operational functions required.
• Ability to read and understand building blueprints, CAD drawings, and other schematic files.

Responsibilities

• Coordinate the operational aspects of the property to optimize performance.
• Implement and monitor safety practices for compliance with local codes.
• Select contracted services and manage maintenance teams.
• Review public safety reports and develop preventive programs.

Skills

Vendor management

Construction coordination

Preventative maintenance

Building systems knowledge

Supervisory skills

Communication skills

Computer skills (Excel, Word)

Education

Bachelor's degree in a related field

Job description

Operations Manager – Chesterfield Towne Center

As the Operations Manager at Chesterfield Towne Center, you will support the General Manager in overseeing all aspects of property operations to optimize performance and increase asset value. You will apply your expertise in building systems, vendor management, construction coordination, preventative maintenance, and safety procedures to ensure efficient and reliable property operations.

Best-in-Class Benefits and Perks:

We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation, depending on experience, and an extensive benefits package, including:

• Salary Range: $110,000 – 120,000 base plus bonus
• Comprehensive health coverage: Medical, dental, and vision insurance provided
• Robust retirement planning: 401(k) plan available with employer matching
• Financial security: Life and disability insurance for added protection
• Flexible financial options: Health savings and flexible spending accounts offered
• Well-being and work-life balance: Paid time off and holidays

Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative atmosphere where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

To succeed, you should have:

• Bachelor's degree in a related field
• Minimum 5 years of prior Operations, Facilities, or Property Management experience
• Experience in supervising others
• Ability to lift and carry up to 50 pounds
• Working knowledge of maintenance and operational functions required
• Ability to read and understand building blueprints, CAD drawings, and other schematic files
• Able to display professional computer skills (email, Excel, Word, online order systems, etc.)

Your responsibilities as the Operations Manager at Chesterfield Towne Center will include:

Management/Operations

• Coordinate the operational aspects of the property in a manner that protects, maintains, and improves the value of the owner’s asset within the context of the Management Agreement, Loan Documents, REA, and leases.
• Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations, and pass the compliance portion of the operations audit.
• Implement preventive, ongoing, and anticipated maintenance/repair programs.
• Select contracted services by developing scopes of work, requesting bids, monitoring performance per scopes of work, and contractual agreements.
• Manage maintenance team through effective communication, supervision, training, and scheduling to ensure tasks are completed on time and within budget.
• Develop multi-year capital project plans and manage the process to complete the capital projects.
• Review public safety reports to monitor incidents, identify trends, verify accuracy, and develop preventive programs as necessary.
• Process and track all insurance claims to ensure proper follow‑up and mitigation.
• Manage tenant construction by working with tenant coordinators, contractors, and tenants.
• Ensure compliance with local codes and regulations.
• Monitor performance of in‑house and contracted services and take necessary action to assure in‑house performance and contracted services (security, landscaping, janitorial, etc.) are performing up to our maximum standards.
• Develop Plans of Action for Capital Projects and manage the process to complete these Capital Projects.
• Purchase building and maintenance supplies, machinery, and equipment.
• Knowledge of computer programs (Excel, Word, PowerPoint).
• Accurate budget preparation with emphasis on minimizing expenses by efficient use of workforce and materials.
• Develop and manage the operational expenses at budgeted levels.
• Manage capital projects in a timely, cost‑effective manner at budgeted levels.
• Assist the general manager with forecasting operational and capital expenses.
• Assist in the preparation of monthly and quarterly ownership reports.
• Perform any other duties as required from time to time to operate a Regional Shopping Center successfully.

Ready to take your career to the next level? Join us in making Chesterfield Towne Center the go‑to shopping, dining, and entertainment destination!

Seize this opportunity to join our vibrant team, where each day offers new challenges and rewards. Help us craft a shopping experience that surpasses all expectations! Please submit your resume and cover letter to [e-mail].

Include the cover letter and reference "Operations Manager — Chesterfield Towne Center" in the subject line.

Pacific Retail Capital Partners is a fully integrated, entrepreneurial organization with an unparalleled depth of knowledge in all aspects of retail real estate. Our team of executives and strategic partners draws on decades of experience with major national shopping center owners to deliver top‑tier service as an operating partner and efficiently oversee the company's portfolio. Our broad‑based talent is versed in multiple disciplines, from investment and development, which enables the company to quickly assess market opportunities, to management, marketing, and leasing, which allows it to control costs effectively and maintain the quality of its properties. This position is based in Richmond, VA, but our company operates nationally, particularly in large regional malls.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.