Operations Manager-CA

CVS Health; Los Angeles (CA); On-site; USD 31,505 - 50,792; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an Operations Manager in Los Angeles, California. In this full-time role, you will oversee store management, ensuring excellent customer service and driving operational performance. Responsibilities include managing sales, inventory, staffing, and financials while demonstrating strong leadership. Candidates must have a high school diploma, advanced communication skills, and the ability to work flexible hours. The pay ranges from $22.87 to $36.87 per hour and includes a comprehensive benefits package.

Qualifications

• Ability to work a full-time flexible schedule including early mornings and weekends.
• Experience in retail management or supervision is preferred.

Responsibilities

• Overall store management, supervision, and policy implementation.
• Sales and inventory management.
• Employee staffing, training, and development.
• Financial management.
• Customer service leadership.

Skills

Deductive reasoning ability

Advanced analytical skills

Advanced communication skills

Leadership

Supervision

Influencing skills

Computer skills

Education

High school diploma or equivalent

Job description

Position Summary

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger — helping to simplify health care one person, one family and one community at a time.

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

Responsibilities

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Essential Functions

• Lead others and work effectively with store crews.
• Supervise, assign and direct activities of the store’s crew.
• Effectively communicate information to store crew and supervisors in an open and timely manner.
• Support Store Manager with action plans for operational and service improvement.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture (greet, offer help, and thank).

Required Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including early morning, overnight and weekend shifts, overtime, and urgent issues.

Preferred Qualifications

• Experience as a retail manager or supervisor.

Education

High school diploma or equivalent required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $22.87 – $36.87 per hour.

Benefits

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran — committed to diversity in the workplace.