Operations Manager-CA

CVS Health; Livermore (CA); On-site; USD 29,618 - 48,904; Full time

Benefits offered by this job

Affordable medical plan options

401(k) plan with company contributions

Employee stock purchase plan

Confidential counseling

Tuition assistance

Job summary

A prominent healthcare company in Livermore, California, is seeking an Operations Manager to oversee store operations and ensure excellent customer service. The ideal candidate will manage store teams, handle staffing and finances, and drive performance. Applicants should have strong leadership and communication skills, with a high school diploma required. This full-time role offers a flexible schedule with a pay range of $21.50 - $35.50 per hour, paired with a variety of benefits including health care options and a 401(k) plan.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Ability to work a full-time flexible schedule including some early morning and weekend shifts.

Responsibilities

• Lead store management and policy implementation.
• Manage sales, inventory, and financials.
• Oversee employee staffing, training, and development.
• Provide leadership in customer service.

Skills

Advanced communication skills

Leadership and supervision

Analytical and deductive reasoning skills

Strong problem-solving abilities

Education

High school diploma or equivalent

Job description

Position Summary

The Operations Manager is a member of the Store Management team, fulfilling the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

Responsibilities

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions

Management

• Lead others and work effectively with store crews
• Supervise, assign and direct activities of the store’s crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Support Store Manager with action plans for operational and service improvement

Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail manager or supervisor

Education

High school diploma or equivalent required.

Anticipated Weekly Hours

32

Time Type

Full time

Pay Range

$21.50 - $35.50

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitals and Health Care