Operations Manager

American University; Washington; Presencial; USD 36.000 - 39.000; Jornada completa

Descripción de la vacante

American University in Washington, DC, is seeking an Athletic Operations Manager to lead on-site event setup, execution, and breakdown for home athletic events and selected external events. You will coordinate with campus partners, supervise student and part-time staff, and ensure facility readiness, security, and concessions support.

The role requires a bachelor’s degree in Sports/Event Management and 1–3 years of related experience, with evening/weekend hours and lifting up to 50 lbs.

Formación

• Bachelor’s degree in Sports Management or Event Management is required.
• Experience coordinating home athletic events and student staff is preferred.
• Strong time management and customer service skills are essential.

Responsabilidades

• Coordinate on-site event preparation for home athletic events, including setup, execution, and breakdown.
• Manage home athletic events for assigned varsity programs, including all aspects of event logistics.
• Train and supervise student and part-time staff for daily facility maintenance and event tasks.
• Maintain outdoor athletic facilities and coordinate with Grounds Crew for field readiness.
• Handle security needs and access control for events and facilities.
• Perform keys/access management, inspections, housekeeping requests, and concessions coordination.

Conocimientos

Event operations

Staff supervision

Time management

Customer service

Educación

Bachelor's degree in Sports Management or Event Management

Descripción del empleo

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University

Department: Athletics Facilities & Operations

Time Type: Full time

Job Type: Regular

FLSA Status: Non-Exempt

Work Modality: Full On Campus Presence

Union: Excluded

Job Description

Summary

The Athletic Operations Manager is responsible for most of the overall setups and breakdowns of events held in the Department of Athletics and Recreation managed facilities. The Athletic Operations Manager assists in coordinating logistics and planning special event preparation and site preparedness for all home athletic events and some hosted internal and external events. The position coordinates with several on-campus departments to assist with these events. In addition, the Athletic Operations Manager assists in the coordination of student staff members and part-time staff members to execute events. The Athletic Operations Manager oversees event execution for assigned varsity programs each year. Responsible for administrative duties including but not limited to key and access management, facilities inspections and coordination with housekeeping, and concessions management. This position works under a general level of supervision.

Essential Functions

• Coordinates on-site event preparation for all home athletic events, as well as some internal and external hosted events. This includes setup, execution, supervision, and breakdown of each event.
• Responsible for home athletic event management for assigned varsity athletic programs. This includes setup, execution, and breakdown of all aspects of those events.
• Trains and supervises a staff of part-time employees and student employees for daily facility maintenance, event preparation, and miscellaneous tasks to ensure that all activities are staffed and executed properly.
• Responsible for the maintenance, upkeep, and operational readiness of all outdoor athletic facilities. Conduct regular inspections, submit and track work orders, and follow up on repairs and maintenance needs. Maintain close communication with the Grounds Crew regarding field conditions, maintenance, weather impacts, and facility readiness for practices, competitions, and events.
• Handles security needs for the department including event-specific security detail as well as student-athletes, contractors, and staff access throughout Bender Arena.
• Administrative tasks including keys/access management, facilities inspections, housekeeping requests, and concessions management.
• Other duties as assigned by the Assistant Athletic Director for Facilities and Operations.

Supervisory Responsibility

The Athletic Operations Manager reports directly to the Assistant Athletic Director for Facilities & Operations, and works in conjunction with the Department of Athletics and Recreation staff. Reporting to this position are student and part-time employees.

Competencies

• Serving Customers.
• Displaying Creativity.
• Prioritizing and Organizing.
• Championing Customer Needs.
• Making Accurate Judgments and Decisions.
• Developing Plans.
• Supporting Coworkers.

Position Type/Expected Hours of Work

Full-time. 35 hours per week.

Salary Range

$26.11 - $28.00 per hour.

Required Education and Experience

Bachelor's degree. 1 - 3 years of relevant experience.

Additional Eligibility Qualifications

• A Bachelor's degree in Sports Management or Event Management, or a related field and experience that demonstrates the necessary skills is required, as well as a minimum of one year of related experience in event operations and management.
• Deadline oriented, demonstrated time management, problem-solving, and customer service skills are essential to this position.
• Ability to manage many projects at once and to delegate projects when necessary are vital to the success of this position.
• Strong interpersonal skills are essential.
• Inventorying and cash handling experience preferred.
• Frequent evening and weekend hours may be required.
• Ability to lift 50 lbs.
• Ability to stand for long hours.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

AU offers a competitive benefits package. Click here to learn about American University's unique benefit options .

Other Details

Hiring offers for this position are contingent on successful completion of a background check.

Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.

Please note this job announcement is not designed to cover or contain a comprehensi