Operations Manager

Synergy HomeCare; Urbandale (IA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Vacation & travel allowances

Insurance coverage

Workers’ Comp

Unemployment insurance

Expense reimbursement

Franchise training

Annual conference

Bonus potential

Company vehicle

Job summary

SYNERGY HomeCare in Urbandale, IA is seeking a Designated Manager to lead a local office and deliver compassionate in-home care to clients across the community.

The role requires three years of supervisory or management experience in home care, an Associates degree (Bachelor’s preferred), and a proven ability to direct operations, budgeting, and frontline staff. You will build strong partnerships with families and caregivers and drive service excellence.

Qualifications

• Three years supervisory or management experience in a home care setting preferred.
• Minimum Associate degree; Bachelor's degree strongly preferred.
• Strong leadership and budgeting skills.
• Exemplary customer service skills.

Responsibilities

• Oversee all aspects of the home care business.
• Lead office team and manage hiring and performance.
• Develop annual business plans and budgets.
• Maintain relationships with clients, families, and community partners.
• Ensure positive financial performance and billing/payroll oversight.

Skills

Leadership

Budgeting

Customer Service

Healthcare Ops

Team Management

Education

Associate degree

Bachelor’s degree preferred

Job description

Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their own terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as a Designated Manager, you will feel appreciated, recognized, and rewarded for the comforting, life-affirming care that comes right from your heart! Our promise to our clients is to bring the full support for fuller lives and to elevate their confidence knowing they have someone like you by their side.

Do you:

• Excel at leading a team?
• Enjoy helping clients and caregivers in the community?
• Take charge with a warm smile?

We have an opening for a Designated Manager who can answer yes to these questions. At SYNERGY HomeCare we create a world of care at home for all, which means you will have the opportunity to lead a team that is caring for a wide variety of people; spanning all ages and all abilities. We are seeking a Designated Manager to join our independently owned and operated national agency.

We are scheduling interviews immediately for the Designated Manager position. What you should know about the Designated Manager position with SYNERGY HomeCare:

Designated Manager Benefits:

• Competitive pay
• Paid earned vacation and travel allowances
• Liability Insurance, Workers’ Compensation coverage, and unemployment insurance
• Expense reimbersment stipend
• Worldclass franchise initial training and yearly conference in AZ or FL
• Potential Bonus - based on growth
• Company Vehicle

Designated Manager Responsibilities:

• Accountability to franchise owner with total oversight over the business
• Maintain positive relationships with community partners, clients, families, and caregivers - ecellent customer service
• Develop annual business plans, budgets, and operational plans - manage metrics to ensure hitting growth targets
• Leadership for entire office team - management of team including hiring, performance management
• Ensure positive business and financial performance
• Maintain billing and payroll
• Manage overall budget for the business

Designated Manager Requirements:

• Experience – Three years supervisory or management experience - home care setting preferred
• Education – Min. Associates degree - Bachelor’s degree strongly preferred
• Skills – Knowledge of healthcare operations, leadership skills, budgeting and financial management, exemplary customer service skills
• Characteristics – This is an autonomous position, so we’re looking for individuals that are self-motivated and can provide outstanding leadership to the team.