Designated Manager: Home Care Operations Leader

Synergy HomeCare; Peoria (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Paid vacation and travel allowances

Liability Insurance

Workers’ Compensation coverage

Unemployment insurance

Expense reimbursement stipend

Franchise training and yearly national

Company Vehicle

Job summary

SYNERGY HomeCare is seeking a Designated Manager to lead a community-focused team and oversee operations for home-care services. The role emphasizes strong leadership, financial oversight, and outstanding customer service to support clients and caregivers in the community.

The position requires supervisory experience, a preferred Bachelor’s degree, and autonomy to drive growth and service excellence within an independently owned national agency.

Qualifications

• Two years supervisory or management experience in a home care setting preferred.
• Bachelor’s degree strongly preferred.
• Knowledge of healthcare operations, leadership skills, budgeting and financial management, exemplary customer service skills.
• Autonomous position requiring self-motivation and strong leadership.

Responsibilities

• Accountability to franchise owner with total oversight over the business.
• Maintain positive relationships with community partners, clients, families, and caregivers - excellent customer service.
• Develop annual business plans, budgets, and operational plans - manage metrics to ensure hitting growth targets.
• Leadership for entire office team - management of team including hiring, performance management.
• Ensure positive business and financial performance.
• Maintain billing and payroll.
• Manage overall budget for the business.

Skills

Leadership

Budgeting

Customer service

Healthcare operations

Team management

Self-motivated

Education

Bachelor’s degree

Job description

SYNERGY HomeCare is seeking a Designated Manager to lead a community-focused team and oversee operations for home-care services. The role emphasizes strong leadership, financial oversight, and outstanding customer service to support clients and caregivers in the community.

The position requires supervisory experience, a preferred Bachelor’s degree, and autonomy to drive growth and service excellence within an independently owned national agency.