Operations Manager

Socket.dev; Brattleboro (VT); On-site; USD 65,000 - 70,000; Full time

Job summary

Beacon Mobility in Brattleboro, VT is seeking an Operations Manager to oversee all operational aspects of a multi-service, fast-paced environment. This role will manage 30+ drivers, 30+ daily routes, 30+ vehicles, and a team of coordinators, mechanics, and trainers.

You will collaborate with school districts, drive staffing decisions, and ensure safety and compliance while maintaining billing and payroll processes. On-site position with a strong emphasis on leadership and problem-solving.

Qualifications

• Bachelor’s degree or equivalent work experience in operations management, business administration, or related field.
• Progressive work experience in a fast-paced environment.
• Management of hourly staff and responsible for managing metrics.
• Proficient experience in the use of Microsoft Office.
• Maintain a good driving record and enjoy working in an environment that is 100% committed to supporting our students.
• Self-motivated, show initiative and have a strong work ethic.
• Must be comfortable with early-morning hours.
• Exhibit strong leadership skills and can successfully supervise and direct teams.
• Effective customer service and conflict resolution skills.
• Must be detail-oriented and like solving problems.
• Maintain a very high standard of accuracy and confidentiality.
• Must show ‘grace under pressure during extremely busy times.

Responsibilities

• Oversee all operational aspects of a multi-service, fast-paced operating environment.
• Manage 30+ drivers, 30+ daily routes, 30+ vehicles, Transportation Coordinators, Mechanics and Trainers.
• Serve as the primary contact to the school districts and ensure strong collaborative relationships with key stakeholders in the school districts.
• Effective and frequent communication with staff ensures employees have available resources to meet the daily operational task successfully.
• Partners with safety leaders to establish and maintain a ‘safety-first’ culture.
• Daily, weekly, and monthly review of key operational metrics.
• Interview, hire, and train new transportation coordinators/supervisors.
• Identify and cultivate a pipeline of internal talent for next-level positions.
• Prepare monthly work schedules.
• Maintain appropriate staffing levels for drivers and monitors by driving a positive work culture.
• Ensure all employees have proper certifications, training, and licensing.
• Work with fleet maintenance to keep vans and buses operational and safe.
• Review and prepare billing and payroll each month.

Skills

People management

Conflict resolution

MS Office

Safety culture

Staff scheduling

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

F.M. Kuzmeskus Inc. (TravelKuz)We are seeking anOperations Managerwho will oversee all operational aspects of a multi-service, fast-paced operating environment. This position will manage 30+ drivers, 30+ daily routes, 30+ vehicles, Transportation Coordinators, Mechanics and Trainers.

About the Role

• Serve as the primary contact to the school districts and ensure strong collaborative relationships with key stakeholders in the school districts.

• Effective and frequent communication with staff ensures employees have available resources to meet the daily operational task successfully.

• Partners with safety leaders to establish and maintain a ‘safety-first’ culture.

• Daily, weekly, and monthly review of key operational metrics.

• Interview, hire, and train new transportation coordinators/supervisors.

• Identify and cultivate a pipeline of internal talent for next-level positions.

• Prepare monthly work schedules.

• Maintain appropriate staffing levels for drivers and monitors by driving a positive work culture.

• Ensure all employees have proper certifications, training, and licensing.

• Work with fleet maintenance to keep vans and buses operational and safe.

• Review and prepare billing and payroll each month.

About You

• Bachelor’s degree or equivalent work experience in operations management, business administration, or related field.

• Progressive work experience in a work environment that is fast paced.

• Management of hourly staff, and responsible for managing metrics.

• Proficient experience in the use of Microsoft Office.

• Maintain a good driving record and enjoy working in an environment that is 100% committed to supporting our students.

• Self-motivated, show initiative and have a strong work ethic.

• Must be comfortable with early-morning hours.

• Exhibit strong leadership skills and can successfully supervise and direct teams.

• Effective customer service and conflict resolution skills.

• Must be detail-oriented and like solving problems.

• Maintain a very high standard of accuracy and confidentiality.

• Must show ‘grace under pressure during extremely busy times.

If you are ready to become part of our family and positively impact the lives of children in your community, then this is the position for you.

On-site position at our Brattleboro, VT office

Salary range: $65,000-70,000

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Beacon Mobility is a growing family of companies committed to serving the diverse needs of our customers. Experienced, compassionate, and inspired, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple - MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 70 years of experience, Beacon Mobility operations can be found in Massachusetts, New York, Pennsylvania, Illinois and Minnesota providing support to over 10,000 employees in over 1,300 communities through the delivery of Paratransit and School Bus services leveraging a fleet of over 6,500 vehicles.