Assistant Operations Manager

Beacon Mobility; New Jersey; On-site; USD 65,000 - 70,000; Full time

Job summary

Beacon Mobility is seeking an Assistant Operations Manager to oversee a fast-paced multi-service operation with 50+ drivers, 49+ daily routes, and 60+ vehicles. You will supervise Transportation Coordinators and Trainers, hire and train staff, prepare monthly schedules, ensure compliance and safety, review billing, and collaborate with senior leadership.

On-site role based in Hudson, MA with strong leadership and operational analytics requirements.

Qualifications

• Bachelor’s degree or equivalent in operations management, business administration, or related field.
• 5+ years of progressive work experience in a fast-paced environment with hourly staff and metrics.
• Proficient experience in the use of Microsoft Office.

Responsibilities

• Serve as contact to the school districts we serve.
• Interview, hire, and train new transportation coordinators/supervisors.
• Prepare monthly work schedules.
• Maintain appropriate staffing levels for drivers and monitors.
• Ensure all employees have proper certifications, training, and licensing.
• Oversee the maintenance function at your office and keep our vans in a high state of readiness.
• Review and prepare billing each month.
• Assist with any other tasks or projects as assigned by Senior Operations Manager or Vice President.

Skills

Operations management

Leadership

Conflict resolution

Customer service

Microsoft Office

Education

Bachelor’s degree or equivalent in operations management, business administration, or related field

Tools

Microsoft Office

Job description

Van Pool Transportation LLCWe are seeking anAssistant Operations Managerwho will oversee all operational aspects of a multi-service, fast-paced operating environment. This position will manage 50+ drivers, 49+ daily routes, 60+ vehicles, Transportation Coordinators, and Trainers.

About the Role

• Serve ascontacttothe school districts we serve.

• Interview, hire, and train new transportation coordinators/supervisors.

• Prepare monthly work schedules.

• Maintainappropriate staffinglevels for drivers and monitors.

• Ensure all employees have proper certifications, training, and licensing.

• Oversee the maintenance function at your office and keep our vans in a high state of readiness.

• Review and prepare billing each month.

• Assistwith any other tasks or projects as assigned by Senior Operations Manager or Vice President.

About You:

The ideal candidate will have the following skills and experience to positivelyimpactthe lives of children in your community by providing mobility without limits.

• Bachelor’s degree or equivalent work experience in operations management, business administration, or related field.

• 5+ years of progressive work experience in a work environment that isfast-paced. management of hourly staff, and responsible for managing metrics.

• Proficient experience in the use of Microsoft Office

• Maintaina good drivingrecord and enjoy working in an environment that is 100% committed to supporting our students

• Self-motivated, show initiative and have a strong work ethic.

• Must be comfortable with early-morning hours.

• Exhibit strong leadership skills and can successfully supervise and direct teams.

• Effective customer service and conflict resolution skills.

• Must be detail-oriented and like solving problems.

• Maintaina very highstandard of accuracy and confidentiality.

• Safety & Compliance Leadership =demonstratescommitment to safety, compliance & risk reduction; working knowledge of DOT, SPED,etc,

• Ability to make sound,timelyjudgement in fast paced environment.

• Ability to communicate effective with direct, respectful feedback/difficult conversations

• Technological savvy: ability to quickly learn and master new systems and programs and leverage technology

• Ability to manage conflict and model respectful behavior – emulate Beacon values.

Pay: $65,000.00 - $70,000.00 per year

This is an on-site position at our Hudson, MA office

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.