Operations Leadership Trainee

Ryder Supply Chain Solutions

Lebanon (KY)

On-site

USD 50,000 - 61,000

Full time

5 days ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

401(k) with company match

Health & welfare benefits

Paid time off

Job summary

Ryder is seeking a Customer Service Coordinator in Lebanon, TN for an 18-month Operations Management Trainee program. It focuses on leadership development, collaboration across teams, and data-driven decision making, with relocation possible within the business unit.

The role offers comprehensive benefits, 401(k) with company match, and ongoing training. The schedule is Monday–Friday, 6:00am–2:30pm, with paid weekly salary and a path to future leadership within a Fortune 500 setting.

Qualifications

Bachelor’s Degree required.
1 year or more in customer service with issues resolution experience.
Strong PC knowledge/skills to include spreadsheet and word processing software packages.
Basic understanding of Business Finance, controls and metrics.

Responsibilities

Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
Partner with Sales staff on customer calls for new business and increased customer satisfaction.
Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.
Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.