Operations Leadership Trainee — Fast-Track to Supervisor

Ryder System, Inc.; Tallahassee (FL); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid time off

Job summary

Ryder System, Inc. in Tallahassee, FL is seeking an Operations Trainee to support shop management, cost savings, and customer retention. The program is fast-paced and cross-functional, touching Operations, Asset Management, Sales, Quality, and Rental Management.

You will gain hands-on industry knowledge to develop operations and fleet maintenance expertise, with a clear path to an Ops Supervisor role and potential internal advancement.

Qualifications

• Bachelor's degree required.
• One (1) year or more customer service with issues resolution experience preferred.
• DOT Regulated.

Responsibilities

• Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
• Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
• Partner with Sales staff on customer calls for new business and increased customer satisfaction.
• Manage running costs and maintenance overheads.
• Ensure policy and processes are followed to optimize running costs and maintenance overhead.
• Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
• Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

Skills

Customer service

Communication

Multitasking

Time management

Teamwork

PC proficiency

Problem solving

Education

Bachelor's degree

Tools

MS Excel

MS Word

Job description

Ryder System, Inc. in Tallahassee, FL is seeking an Operations Trainee to support shop management, cost savings, and customer retention. The program is fast-paced and cross-functional, touching Operations, Asset Management, Sales, Quality, and Rental Management.

You will gain hands-on industry knowledge to develop operations and fleet maintenance expertise, with a clear path to an Ops Supervisor role and potential internal advancement.