Operations Leadership Trainee (18-Month Program)

Ryder System, Inc.; Milwaukee (WI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Ryder System, Inc. in Milwaukee, WI is seeking a Customer Service Coordinator through our Operations Management Trainee program. This 18‑month structured training develops leadership and operational knowledge while collaborating with teams to support customer retention and operational excellence.

Recent graduates are encouraged to apply. Bachelor’s degree is required, with mentorship, relocation within the unit, and a comprehensive benefits package including a 401(k) plan and competitive

Qualifications

• Bachelor’s degree required.
• 1 year or more in customer service with issues resolution experience, Preferred.
• Strong PC knowledge including Excel and Word.
• Basic understanding of Business Finance, controls and metrics.

Responsibilities

• Provide quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
• Coordinate with the rental department to maximize utilization without compromising lease customers.
• Partner with Sales staff on customer calls for new business and increased customer satisfaction.
• Manage running costs and maintenance overheads; ensure policy and processes are followed to optimize costs.
• Coordinate with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
• Ensure accurate PM scheduling and follow up; oversee technician work planning for efficiency.

Skills

Customer service

Communication skills

Problem solving

Multitasking

Time management

Teamwork

Attention to detail

Relationship building

Adaptability

Mechanical skills

Independent work

Education

Bachelor's Degree

Tools

Excel

Word

Job description

Ryder System, Inc. in Milwaukee, WI is seeking a Customer Service Coordinator through our Operations Management Trainee program. This 18‑month structured training develops leadership and operational knowledge while collaborating with teams to support customer retention and operational excellence.

Recent graduates are encouraged to apply. Bachelor’s degree is required, with mentorship, relocation within the unit, and a comprehensive benefits package including a 401(k) plan and competitive