Operations Leadership Trainee (18–24 Mo Program)

Ryder System, Inc.; United States; On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Family leave

401(k) plan

Job summary

Ryder System, Inc. seeks an Operations Management Trainee to build leadership and operations knowledge through an 18–24 month program. You will work with different teams to learn processes, support customer retention, and drive operational excellence.

Based in MT Pleasant, IA, the role offers a Monday–Friday schedule, 7:30 AM–4:30 PM, weekly pay, and a comprehensive benefits package including health, a 401(k) plan, and paid time off. Relocation within the unit may be required after training.

Qualifications

• Bachelor's Degree required.
• 1+ year in customer service.
• Strong PC skills including spreadsheets and word processing.
• Basic understanding of business finance, controls, and metrics.

Responsibilities

• Manage customer relationship activities and ensure customer satisfaction.
• Coordinate with the rental department to optimize lease utilization.
• Collaborate with Sales on calls for new business and satisfaction.
• Monitor running costs and maintenance overheads and ensure policy adherence.
• Coordinate with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
• Oversee PM scheduling, breakdowns, and vehicle status updates; plan technician work.

Skills

Customer service

Communication

Multitasking

Organized

Time management

Problem solving

Teamwork

Self-motivated

Detail oriented

Relationship building

Education

Bachelor's Degree

Job description

Ryder System, Inc. seeks an Operations Management Trainee to build leadership and operations knowledge through an 18–24 month program. You will work with different teams to learn processes, support customer retention, and drive operational excellence.

Based in MT Pleasant, IA, the role offers a Monday–Friday schedule, 7:30 AM–4:30 PM, weekly pay, and a comprehensive benefits package including health, a 401(k) plan, and paid time off. Relocation within the unit may be required after training.