Operations Leadership Trainee

Ryder System, Inc.; Tukwila (WA); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Comprehensive training

Ryder resources support

Career stability

Maternity leave (12 weeks)

Job summary

Ryder System, Inc. in Tukwila, WA is seeking a Customer Service Coordinator as part of our 18–24 month Operations Management Trainee (OMT) program.

You will work with multiple teams to learn the business, support customer retention, and develop leadership and operational knowledge through structured training, mentorship, and relocation options. The role is salaried with a Monday–Friday schedule, 7:00 AM to 3:30 PM, and weekly pay.

Qualifications

• Bachelor's degree required.
• 1 year or more in customer service with issue resolution.
• Strong PC knowledge including spreadsheet and word processing software (Excel/Word).
• Basic understanding of business finance, controls, and metrics.

Responsibilities

• Maintain customer relationships with proactive management and issue resolution.
• Coordinate with rental department to maximize lease utilization.
• Partner with Sales on calls for new business and customer satisfaction.
• Manage running costs and maintenance overheads.
• Ensure policies and processes optimize costs and maintenance.
• Coordinate with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
• Oversee PM scheduling, follow-up, breakdowns and vehicle status updates; plan technician work.

Skills

Customer service

Communication

Multitasking

Time management

Education

Bachelor's Degree

Tools

Excel

Word

Job description

Ryder System, Inc. in Tukwila, WA is seeking a Customer Service Coordinator as part of our 18–24 month Operations Management Trainee (OMT) program.

You will work with multiple teams to learn the business, support customer retention, and develop leadership and operational knowledge through structured training, mentorship, and relocation options. The role is salaried with a Monday–Friday schedule, 7:00 AM to 3:30 PM, and weekly pay.