Operations Leader: Strategy, AI & Process Excellence

Playabilities For Sensational Kids, LLC; Kansas; On-site; USD 120,000 - 170,000; Full time

Job summary

Playabilities for Sensational Kids, LLC, a pediatric therapy clinic, seeks a Director of Operations to guide intake and scheduling, drive process improvements, and lead AI-enabled initiatives across locations.

Reporting to the VP of Operations, you will oversee cross-functional teams, ensure regulatory compliance (HIPAA), and translate strategic priorities into measurable results that improve patient and family experiences.

Qualifications

• Requires a bachelor’s degree in a relevant field.
• Minimum four years of progressive people leadership experience.
• Experience leading operational improvements and cross-functional projects.
• Healthcare operations experience preferred.
• Strong analytical and BI tooling experience.

Responsibilities

• Oversee intake and scheduling operations and improve efficiency.
• Lead and develop direct reports and cross-functional teams.
• Own operational reporting and KPI tracking.
• Drive AI-enabled workflow projects with IT and compliance.
• Ensure HIPAA compliance and data privacy across locations.

Skills

Leadership

Analytical thinking

Cross-functional collaboration

Communication

Education

Bachelor's degree in Business Administration or related field

Tools

Power BI

Tableau

Domo

Yellowfin

Job description

Playabilities for Sensational Kids, LLC, a pediatric therapy clinic, seeks a Director of Operations to guide intake and scheduling, drive process improvements, and lead AI-enabled initiatives across locations.

Reporting to the VP of Operations, you will oversee cross-functional teams, ensure regulatory compliance (HIPAA), and translate strategic priorities into measurable results that improve patient and family experiences.