Director of Pediatric Operations & Growth

Care Options for Kids; Houston (TX); In loco; USD 70.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance-based bonus

Descrizione del lavoro

Care Options for Kids is seeking a Director of Business Operations to lead regional marketing, client services, and caregiver recruitment. You will manage staff, build strong client and caregiver relationships, and coordinate service delivery with an emphasis on quality and efficiency.

The role reports to the Business Operations Area Director and requires hands-on leadership to expand market share while ensuring compliance and high customer satisfaction.

Competenze

• Bachelor's degree required or equivalent experience.
• Minimum five years of relevant professional experience.
• Proficiency with Microsoft Word, Outlook and Excel.

Mansioni

• Create and implement marketing plan and strategy with clear goals.
• Monitor and evaluate effectiveness of marketing efforts through analysis of activity and referrals.
• Adjust plan to maximize ROI of marketing resources.
• Conduct market research including competitive and demographic analyses.
• Identify new and existing top accounts and forge strong business relationships.
• Maintain high-level communication with office staff to stay aware of new and potential referral sources.
• Present multiple service lines to accounts as appropriate.
• Maximize payer relationships by cultivating relationships with health plan Case Managers.
• Participate in networking and community events to gain exposure.
• Grow the assigned area in client census, service hours, revenue and territory.
• Establish relationships with local children’s hospitals to become a referral partner for home health services.
• Meet with potential clients and sell the benefits of our services and core values.

Conoscenze

Independent work

Stakeholder collaboration

Problem solving

Organizational skills

English communication

On-site work

Formazione

Bachelor's degree in business, healthcare administration, or related field

Five years of relevant professional experience

Strumenti

Microsoft Word

Outlook

Excel

Descrizione del lavoro

Care Options for Kids is seeking a Director of Business Operations to lead regional marketing, client services, and caregiver recruitment. You will manage staff, build strong client and caregiver relationships, and coordinate service delivery with an emphasis on quality and efficiency.

The role reports to the Business Operations Area Director and requires hands-on leadership to expand market share while ensuring compliance and high customer satisfaction.