Operations Leader: Scale Teams, Boost Safety & Delivery

Amazon; San Diego (CA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon.com Services LLC in San Diego, CA is seeking an Operations Manager to lead a salaried and hourly team, ensuring safety, quality, attendance, and performance while driving productivity through data-driven decisions.

You will mentor staff, manage cross-functional partners, and deliver on customer delivery promises across first/middle/last mile. The role requires 3+ years of leadership experience and a Bachelor's degree or equivalent.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Flexible schedule including weekends, nights, and/or holidays.
• Experience leading Lean/Kaizen/Six Sigma improvements is a plus.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and staffing balance.
• Manage safety, quality, productivity, and delivery promises.
• Collaborate with Safety, Engineering, HR to meet business objectives.

Skills

Employee and performance management

Team leadership

Data-driven decision making

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in San Diego, CA is seeking an Operations Manager to lead a salaried and hourly team, ensuring safety, quality, attendance, and performance while driving productivity through data-driven decisions.

You will mentor staff, manage cross-functional partners, and deliver on customer delivery promises across first/middle/last mile. The role requires 3+ years of leadership experience and a Bachelor's degree or equivalent.