Operations Leader: Scale Teams, Boost Productivity & Safety

Amazon; DuPont (WA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking an Operations Manager in the United States (WA, DuPont) to lead and develop a team of salaried and hourly staff across multiple shifts. You’ll drive productivity, safety, and quality while delivering on customer expectations through data-driven decisions and cross-functional collaboration.

Responsibilities include mentoring the workforce, managing large-scale projects, and coordinating with Safety, Engineering, and HR to meet business goals, while adapting to varying site

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• 1+ years of performance metrics, process improvement or lean techniques experience
• Experience managing a team of 2+ salaried employees and 70+ indirect employees
• Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
• Demonstrated problem solving skills and analytical skills
• Excellent customer service skills, communication skills and interpersonal skills
• Track record of meeting or exceeding department performance goals
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
• Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.

Responsibilities

• Lead and mentor salaried and hourly workforce.
• Manage large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Oversee safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.
• Lift up to 49 pounds and perform physical tasks as needed.
• Stand/walk for up to 12 hours during shifts.
• Work in loud, temperature-variant environments.
• Climb and descend stairs where applicable.

Skills

Performance management

Lean / Six Sigma

Analytical skills

Customer service skills

Communication skills

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an Operations Manager in the United States (WA, DuPont) to lead and develop a team of salaried and hourly staff across multiple shifts. You’ll drive productivity, safety, and quality while delivering on customer expectations through data-driven decisions and cross-functional collaboration.

Responsibilities include mentoring the workforce, managing large-scale projects, and coordinating with Safety, Engineering, and HR to meet business goals, while adapting to varying site