Operations Manager: Lead Teams, Boost Productivity (RSUs)

Amazon Inc.; Cleveland (OH); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is hiring an Operations Manager in the United States. You will lead and develop a team of salaried and hourly staff, drive safety, quality and productivity, and ensure on-time customer deliveries across three workflow stages.

You will guide performance through data-driven decisions while coordinating with Safety, Engineering, and HR to meet business objectives. You will mentor employees, manage large-scale programs, and balance workloads to optimize efficiency while

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet objectives.

Skills

People management

Performance metrics

Data-driven decisions

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC is hiring an Operations Manager in the United States. You will lead and develop a team of salaried and hourly staff, drive safety, quality and productivity, and ensure on-time customer deliveries across three workflow stages.

You will guide performance through data-driven decisions while coordinating with Safety, Engineering, and HR to meet business objectives. You will mentor employees, manage large-scale programs, and balance workloads to optimize efficiency while