Operations Leader: Projects, Engineering & Service

DAC, Inc.; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

DAC, Inc. in Houston, TX seeks an Operations Manager to lead software development, engineering, project management and field services.

You will direct staff, ensure resources perform, and strive to meet revenue and profit targets defined in project estimates and the Predetermined Plan for Profit. You will forecast equipment, manpower and budget needs for construction, monitor costs, and drive improvements across departments to reduce errors and cycle time.

Qualifications

• 5 years of operations experience in engineering, installation and service.
• 5 years of management experience in operations.
• 8 years in HVAC/BAS/Security or professional building services.
• Understand construction and service business theory.
• Knowledge of contract law, taxes and contracts.
• Able to prepare and deliver complex product presentations and train others.

Responsibilities

• Responsible for application, design and promotion, installation, verification and service of all company products and services, directing staff in software development, engineering, project management, installation and technical services.
• Forecast and track equipment, manpower and budget requirements for construction; monitor costs and labor performance.
• Improve department performance, reduce errors, shorten lead- and cycle-time across value chain.
• Develop and foster high-level relationships with customer management staff.
• Enforce Operations Department policies on responsibilities, training and scheduling.
• Develop innovations on equipment, processes and procedures to reduce costs and enhance safety.
• Oversee customer training programs including demonstrations and materials.
• Manage facilities including warehouse, testing facility, computer systems, tool inventory and assets.
• Support Sales Manager in marketing company services to customers.
• Assist Branch General Manager with strategic and operating plans and profit plans.
• Conduct employee evaluations and ensure annual reviews; focus on retention.
• Establish equipment maintenance procedures and accountability for issued equipment.
• Review and approve new contracts; propose policy improvements for efficiency.

Skills

Operations management

Leadership

Budgeting

Contract knowledge

Education

High School Diploma

Bachelor's degree

NEBB Certification or AABC

OSHA-30

Job description

DAC, Inc. in Houston, TX seeks an Operations Manager to lead software development, engineering, project management and field services.

You will direct staff, ensure resources perform, and strive to meet revenue and profit targets defined in project estimates and the Predetermined Plan for Profit. You will forecast equipment, manpower and budget needs for construction, monitor costs, and drive improvements across departments to reduce errors and cycle time.