Operations Leader: Team Growth, Safety & Efficiency

Amazon; Town of Lancaster (NY); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon in Lancaster, NY is seeking an Operations Manager to lead and develop a team of salaried and hourly talent, ensuring safety, quality, attendance, and performance. You will drive improvements in productivity and efficiency through data-driven decisions and analytical problem-solving to meet customer expectations.

This role supports our three major workflow components and offers growth opportunities as the fulfillment network expands.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.

Education

Bachelor's degree or equivalent

Job description

Amazon in Lancaster, NY is seeking an Operations Manager to lead and develop a team of salaried and hourly talent, ensuring safety, quality, attendance, and performance. You will drive improvements in productivity and efficiency through data-driven decisions and analytical problem-solving to meet customer expectations.

This role supports our three major workflow components and offers growth opportunities as the fulfillment network expands.