Operations Leader – Office & Team Growth

generator-supercenter-careers; West Springfield (MA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Generator Supercenter in West Springfield, MA is seeking an experienced Office Manager. This full-time role leads daily administrative operations, supports systems, and directs office staff to maintain efficiency in a fast-paced energy service environment.

You will recruit, coach, and supervise employees, manage timekeeping and payroll reporting, and coordinate with vendors and internal teams. Strong organization, communication, and confidentiality are essential to success.

Qualifications

• 2+ years of experience in office management or administrative leadership

Responsibilities

• Oversee daily office operations and workflows to support company goals
• Review customer sales folders for accuracy and ensure documentation is complete
• Design and implement office policies to improve efficiency
• Recruit, onboard, and train new office staff
• Supervise and coach staff to maintain high performance and morale
• Manage timekeeping and payroll-related reporting
• Serve as point of contact for vendors and internal departments
• Prepare reports and coordinate schedules
• Contribute to a team environment by handling miscellaneous administrative tasks

Skills

Office leadership

Microsoft Office

Communication

Staff coaching

Time management

Confidentiality

Attendance reliability

Tools

Microsoft Office

Job description

Generator Supercenter in West Springfield, MA is seeking an experienced Office Manager. This full-time role leads daily administrative operations, supports systems, and directs office staff to maintain efficiency in a fast-paced energy service environment.

You will recruit, coach, and supervise employees, manage timekeeping and payroll reporting, and coordinate with vendors and internal teams. Strong organization, communication, and confidentiality are essential to success.