Office Manager

Generator Supercenter of Austin; Springfield (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Positive work environment

Job summary

Generator Supercenter is seeking an experienced Office Manager to oversee daily administrative operations at our West Springfield, MA location. This full-time role provides leadership to the office staff and supports system-wide procedures to keep operations efficient in a fast-paced service environment.

You will design policies, recruit and train staff, supervise performance, and coordinate with vendors and internal departments to ensure accurate documentation and timely reporting.

Qualifications

• Minimum 2 years of experience in office management or related administrative leadership role.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Strong interpersonal and leadership skills to guide, support, and manage staff.
• Attention to detail and a commitment to accuracy.
• Must demonstrate regular and dependable attendance.

Responsibilities

• Oversee daily office operations, systems, and workflow to support company goals.
• Review customer sales folders for accuracy and ensure all required documentation is complete.
• Design and implement office policies and procedures to improve efficiency.
• Recruit, onboard, and train new office employees.
• Supervise and coach staff to ensure high performance, positive morale, and accountability.
• Manage employee time and attendance tracking and payroll-related reporting.
• Serve as the point of contact for vendors, suppliers, and internal departments.
• Prepare reports, coordinate schedules, and ensure office supplies are stocked.
• Contribute to a team environment by completing administrative tasks as needed.

Skills

Organization & multitasking

Communication

Attention to detail

Leadership

Confidentiality

Attendance

Tools

Microsoft Office

Job description

Benefits:

• A positive and collaborative work environment
• * offered after 60 days of employment
• Health insurance
• Paid time off

Office Manager

Full-Time | Monday–Friday | Leadership Opportunity in Growing Energy Company

Location: West Springfield, MA

Join the Nation’s #1 Generac Dealer

Generator Supercenter is North America’s leading Generac dealer, specializing in high-quality generator sales, turnkey installations, and ongoing service and maintenance. Our mission is to joyfully provide comfort and peace of mind for our customers, empower our team members with purpose and growth, and be a trusted partner to our suppliers.

We’re looking for an experienced Office Manager to help keep our operations running smoothly as we continue to grow.

Position Summary

As the Office Manager, you will oversee daily administrative operations, support company systems and procedures, and provide leadership to our office staff. You’ll play a key role in maintaining office efficiency and supporting a high-performance team culture in a fast-paced service environment.

Key Responsibilities

• Oversee daily office operations, systems, and workflow to support company goals
• Review customer sales folders for accuracy and ensure all required documentation is complete
• Design and implement office policies and procedures to improve efficiency
• Recruit, onboard, and train new office employees
• Supervise and coach staff to ensure high performance, positive morale, and accountability
• Manage employee time and attendance tracking and payroll-related reporting
• Serve as the point of contact for vendors, suppliers, and internal departments
• Prepare reports, coordinate schedules, and ensure office supplies are stocked
• Contribute to a team environment by completing administrative tasks as needed

Qualifications

• Minimum 2 years of experience in office management or a related administrative leadership role
• Strong organizational and multitasking skills in a fast-paced work environment
• Excellent written and verbal communication skills
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Ability to maintain confidentiality and handle sensitive information with professionalism
• Strong interpersonal and leadership skills to guide, support, and manage staff
• Attention to detail and a commitment to accuracy
• Must demonstrate regular and dependable attendance

Preferred Attributes

• Prior experience in the home services, construction, or energy sector
• Familiarity with CRM systems or scheduling software
• Adaptability and problem-solving mindset

Why Work at Generator Supercenter?

• Join a mission-driven company with strong values and a people-first culture
• Career development opportunities in a high-demand industry
• Work with a national leader in backup power solutions
• Supportive team environment focused on excellence and integrity

If you're a driven and detail-oriented Office Manager ready to lead and grow with a dynamic team, apply today to join Generator Supercenter.