Office Manager | Lead Operations & Team Growth

Generator Supercenter; West Springfield (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Benefits after 60 days

Job summary

Generator Supercenter in West Springfield, MA is seeking an experienced Office Manager to oversee daily administrative operations and lead office staff. This full-time role focuses on designing policies, improving efficiency, and maintaining high performance in a fast-paced service environment.

You will recruit, onboard, and train new employees, manage timekeeping and payroll reporting, and serve as the main liaison with vendors and internal departments.

Qualifications

• Minimum 2 years of experience in office management or a related administrative leadership role.
• Strong organizational and multitasking skills in a fast-paced work environment.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Strong interpersonal and leadership skills to guide, support, and manage staff.

Responsibilities

• Oversee daily office operations, systems, and workflow to support company goals
• Review customer sales folders for accuracy and ensure all required documentation is complete
• Design and implement office policies and procedures to improve efficiency
• Recruit, onboard, and train new office employees
• Supervise and coach staff to ensure high performance, positive morale, and accountability
• Manage employee time and attendance tracking and payroll-related reporting
• Serve as the point of contact for vendors, suppliers, and internal departments
• Prepare reports, coordinate schedules, and ensure office supplies are stocked
• Contribute to a team environment by completing administrative tasks as needed

Skills

Organizational skills

Multitasking

Written and verbal communication

Interpersonal leadership

Attention to detail

Attendance

Confidentiality

Leadership

Tools

Microsoft Office Word

Microsoft Office Excel

Microsoft Office Outlook

Microsoft Office PowerPoint

Job description

Generator Supercenter in West Springfield, MA is seeking an experienced Office Manager to oversee daily administrative operations and lead office staff. This full-time role focuses on designing policies, improving efficiency, and maintaining high performance in a fast-paced service environment.

You will recruit, onboard, and train new employees, manage timekeeping and payroll reporting, and serve as the main liaison with vendors and internal departments.