Office Operations Leader | Teams, Systems & Efficiency

Generator Supercenter of Western Mass; West Springfield (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Generator Supercenter of Western Mass in West Springfield, MA is seeking an Office Manager to oversee daily administrative operations, support company systems and procedures, and lead the office staff in a fast-paced energy services environment.

This full-time role emphasizes policy design, onboarding, payroll-related reporting, vendor liaison, and ensuring accuracy of documentation, while fostering a high-performance team culture.

Qualifications

• 2+ years of experience in office management or a related administrative leadership role.
• Strong organizational and multitasking skills in a fast-paced work environment.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Strong interpersonal and leadership skills to guide, support, and manage staff.
• Attention to detail and a commitment to accuracy.
• Must demonstrate regular and dependable attendance.

Responsibilities

• Oversee daily office operations, systems, and workflow to support company goals.
• Review customer sales folders for accuracy and ensure all required documentation is complete.
• Design and implement office policies and procedures to improve efficiency.
• Recruit, onboard, and train new office employees.
• Supervise and coach staff to ensure high performance, positive morale, and accountability.
• Manage employee time and attendance tracking and payroll-related reporting.
• Serve as the point of contact for vendors, suppliers, and internal departments.
• Prepare reports, coordinate schedules, and ensure office supplies are stocked.
• Contribute to a team environment by completing administrative tasks as needed.

Skills

Organizational skills

Leadership

Multitasking

Communication skills

Microsoft Office

Tools

CRM systems

Scheduling software

Job description

Generator Supercenter of Western Mass in West Springfield, MA is seeking an Office Manager to oversee daily administrative operations, support company systems and procedures, and lead the office staff in a fast-paced energy services environment.

This full-time role emphasizes policy design, onboarding, payroll-related reporting, vendor liaison, and ensuring accuracy of documentation, while fostering a high-performance team culture.