Operations Leader — Multi-Unit Growth & Team Development

Workstream; Dallas (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Flock & Fresh seeks a Director of Operations to lead the restaurant’s day-to-day performance, guest experience, and brand standards. You will manage staffing, training, and budgets while driving labor and food cost controls. As growth continues, you’ll help build systems and leadership for future locations and multi-unit expansion.

The role emphasizes hands-on leadership, cross-functional collaboration, and a focus on operational excellence, consistency, and hospitality across locations.

Qualifications

• Associate or Bachelor’s degree in business or Hospitality preferred.

Responsibilities

• Serve as the primary operational leader for the restaurant(s) within scope, with direct accountability for day-to-day performance and brand standards.

Skills

Restaurant leadership

Financial acumen

Strategic planning

Decision making

People development

Communication

Organization

Problem solving

Ownership

Education

Bachelor's degree in business or Hospitality

Tools

Microsoft Office Suite

POS systems

Job description

Flock & Fresh seeks a Director of Operations to lead the restaurant’s day-to-day performance, guest experience, and brand standards. You will manage staffing, training, and budgets while driving labor and food cost controls. As growth continues, you’ll help build systems and leadership for future locations and multi-unit expansion.

The role emphasizes hands-on leadership, cross-functional collaboration, and a focus on operational excellence, consistency, and hospitality across locations.