Operations Leader: Logistics, Safety & Growth

National Trench Safety; Manassas (VA); On-site; USD 65,000 - 87,000; Full time

Job summary

National Trench Safety in Manassas, VA is seeking an Operations Manager to lead branch operations, ensuring safety, world-class service, and adherence to standard processes. This position is safety-sensitive and requires compliance with the company’s drug and alcohol policy.

You will collaborate with the Branch Manager to drive productivity and logistics, recruit and develop staff, and optimize core processes while maintaining customer relationships.

Qualifications

• Excellent verbal and written communication, attention to detail, and organizational skills.
• Ability to work independently and apply sound judgment to a variety of situations.
• Strong collaboration and presentation skills.
• Strong mechanical aptitude and time management skills.
• Emotional Intelligence and influential leadership skills.
• Basic Knowledge of principles of 6S to accurately optimize processes.

Responsibilities

• Support the Branch Manager in implementing actions to achieve financial objectives.
• Reviews and analyzes business performance using plan data and recommends decisions/approaches to address key operational opportunities and levers, including route sales growth optimization, pricing actions, product inventory, and labor costs, which would positively impact the business.
• Responsible for recruiting, hiring, training, coaching, and counseling staff and front-line personnel to provide ongoing support and development.
• Optimize core processes and positively influence client relationships and business opportunities.
• Manages and fosters effective communication at all levels of the organization.
• Ensures daily operations are maintained as scheduled.
• Responsible for performance management of direct staff, including Inside Sales Reps, Drivers, and other staff as applicable.
• Assist the Branch Manager in ensuring compliance with all company policies.
• May fill in during the absence of the Branch Manager.
• Oversees rental operations and directs and checks the daily paperwork flow related.
• Communicates with sales personnel regarding jobs, quotes, problems, etc.
• Oversees maintenance and/or repair of Company vehicles.
• Ensure Safety training & protocols are followed and implemented at the branch.
• Available on a 24-hour basis for customer needs and facility security alarm situations.
• Other responsibilities as assigned.

Skills

Leadership

Team management

Communication

Customer service

Problem solving

Time management

Emotional intelligence

6S knowledge

Microsoft Office

Tools

Microsoft Office

Job description

National Trench Safety in Manassas, VA is seeking an Operations Manager to lead branch operations, ensuring safety, world-class service, and adherence to standard processes. This position is safety-sensitive and requires compliance with the company’s drug and alcohol policy.

You will collaborate with the Branch Manager to drive productivity and logistics, recruit and develop staff, and optimize core processes while maintaining customer relationships.