Operations Manager — Branch Ops & Service Leader

National Trench Safety, LLC; Tampa (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

National Trench Safety, LLC in Tampa, FL is seeking an Operations Manager to lead and coordinate the delivery of quality service, maximize branch productivity, and ensure safety and compliance with standard processes.

You will work closely with the Branch Manager to drive world-class customer service, manage staff, optimize operations, and handle daily paperwork, vehicle maintenance, and 24/7 customer support responsibilities.

Qualifications

• 4+ years of experience in operations in manufacturing or the construction industry.
• Safety-sensitive role requiring compliance with safety policies.

Responsibilities

• Support the Branch Manager in achieving financial objectives.
• Analyze performance data and suggest actions on routes, pricing, inventory, and labor costs.
• Recruit, train, coach, and develop staff.
• Optimize processes and strengthen client relationships.
• Ensure daily operations run as scheduled.
• Oversee vehicle maintenance and daily paperwork flow.
• Ensure safety training and compliance at the branch.
• Available 24/7 for customer needs and security incidents.

Skills

Verbal and written communication

Attention to detail

Organizational skills

Independent work

Judgment

Collaboration

Presentation skills

Mechanical aptitude

Time management

Emotional intelligence

Leadership

6S knowledge

Customer service

Microsoft Office

Tools

Microsoft Office

Job description

National Trench Safety, LLC in Tampa, FL is seeking an Operations Manager to lead and coordinate the delivery of quality service, maximize branch productivity, and ensure safety and compliance with standard processes.

You will work closely with the Branch Manager to drive world-class customer service, manage staff, optimize operations, and handle daily paperwork, vehicle maintenance, and 24/7 customer support responsibilities.