Operations Leader in Training

truenorth Convenience Stores; Clayton (OH); On-site; USD 36,000 - 54,000; Full time

Job summary

True North Convenience Stores is seeking an Assistant Manager to oversee daily store operations, including hiring, training, and scheduling. You will lead teams on shift, ensure a fast, friendly guest experience, manage staffing, inventory, labor, cash controls, and maintenance needs.

The role emphasizes active leadership, excellent customer service, and adherence to safety and cash-handling guidelines within a 40-hour workweek.

Qualifications

• Must have prior customer service or cashier experience.
• Experience supervising others is preferred.
• Must hold a high school diploma or equivalent.

Responsibilities

• Oversee daily store operations, including hiring, training, and scheduling team members.
• Provide active, visible floor leadership during shifts and support team members in real time.
• Ensure accurate transactions using POS systems and maintain cash controls.
• Maintain a clean, safe, and organized store environment.
• Support food service tasks following food safety requirements where applicable.
• Lead, prioritize, and assign work to CSRs to ensure efficient operations.
• Act as manager-on-duty during assigned shifts and guide store performance.

Skills

Customer service

Leadership

Staffing

Training

Scheduling

Cash handling

Communication

Education

High School Diploma or equivalent

Tools

POS system

DVR system

Job description

True North Convenience Stores is seeking an Assistant Manager to oversee daily store operations, including hiring, training, and scheduling. You will lead teams on shift, ensure a fast, friendly guest experience, manage staffing, inventory, labor, cash controls, and maintenance needs.

The role emphasizes active leadership, excellent customer service, and adherence to safety and cash-handling guidelines within a 40-hour workweek.