Operations Leader in Training

truenorth Convenience Stores; Brecksville (OH); On-site; USD 42,000 - 55,000; Full time

Job summary

True North Convenience Stores is seeking an Assistant Manager in Ohio to oversee daily store operations, including hiring, training, and scheduling. You will lead shifts, ensure a fast, friendly guest experience, manage staffing, inventory, labor, cash controls, and maintenance.

The role requires supervising staff, directing work, ensuring policy compliance, and delivering excellent customer service. A high school diploma and prior supervisory experience are preferred. Equal opportunity employer.

Qualifications

• High school diploma or equivalent required.
• Prior customer service or cashier experience preferred.
• Previous supervisory experience preferred.

Responsibilities

• Provide active floor leadership during shifts and support team members.
• Deliver prompt, courteous customer service per company standards.
• Process customer transactions accurately using POS systems.
• Maintain a clean, safe, and organized store environment.
• Assist with food service tasks in line with food safety standards.
• Support store operations during high-volume periods and promotions.
• Recruit and train new team members and communicate shift activities to management.

Skills

Customer service

Team leadership

Staffing & scheduling

Cash handling

Communication

Education

High school diploma or equivalent

Tools

POS system

Banking procedures

Job description

True North Convenience Stores is seeking an Assistant Manager in Ohio to oversee daily store operations, including hiring, training, and scheduling. You will lead shifts, ensure a fast, friendly guest experience, manage staffing, inventory, labor, cash controls, and maintenance.

The role requires supervising staff, directing work, ensuring policy compliance, and delivering excellent customer service. A high school diploma and prior supervisory experience are preferred. Equal opportunity employer.