Operations Leader for Multi‑Service Contracts

Aramark Correctional Services; Shippensburg (Cumberland County); On-site; USD 120,000 - 190,000; Full time

Job summary

Aramark is seeking a General Manager to plan, manage, and guide multiple contracted services for a client typically generating 2–15M+ revenue. Services include food service, facility support, custodial, retail, lodging, transportation, and more.

Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. You will lead a team, build strong client relationships, and ensure safety and compliance while driving financial performance through budget

Qualifications

• Bachelor's degree in Food Service, Hospitality, Facilities, or Business Management.
• Focus on client and customer service and building a strong business.
• Savvy interpersonal skills to communicate with clients and senior management.
• Ability to read and implement contractual requirements and identify opportunities.
• Experience creating and managing a department budget and financial controls.
• Experience crafting product sales strategies and implementing operational programs.

Responsibilities

• Leads a team that provides operational expertise in contracted services while providing hands‑on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Skills

Client service orientation

Entrepreneurship

Interpersonal skills

Budgeting & financial controls

Sales strategy

Operational programs

Education

Bachelor's degree in Food Service, Hospitality, Facilities, or Business Management

Job description

Aramark is seeking a General Manager to plan, manage, and guide multiple contracted services for a client typically generating 2–15M+ revenue. Services include food service, facility support, custodial, retail, lodging, transportation, and more.

Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. You will lead a team, build strong client relationships, and ensure safety and compliance while driving financial performance through budget