Operations Leader: Elevate Safety, Quality & Delivery

Amazon; Chino (CA); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon in Chino, CA is seeking an Operations Manager to lead a mixed team of salaried and hourly associates, focusing on safety, quality, and delivery performance. You will drive productivity improvements through data-driven decisions and partner with cross-functional teams to meet customer expectations.

You will mentor your team, manage large-scale projects with site and regional impact, and balance workloads to maintain high standards of efficiency while supporting a dynamic fulfillment

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexible schedule including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

People management

Leadership

Lean/Kaizen

Flexibility

Data-driven decisions

Analytical problem-solving

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Amazon in Chino, CA is seeking an Operations Manager to lead a mixed team of salaried and hourly associates, focusing on safety, quality, and delivery performance. You will drive productivity improvements through data-driven decisions and partner with cross-functional teams to meet customer expectations.

You will mentor your team, manage large-scale projects with site and regional impact, and balance workloads to maintain high standards of efficiency while supporting a dynamic fulfillment