Operations Manager: Lead Teams, Boost Productivity & Safety

Amazon; Redlands (CA); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon.com Services LLC in Redlands, CA is seeking an Operations Manager to lead a salaried and hourly team, ensuring safety, quality, attendance, and performance while driving productivity through data-driven decisions.

You will mentor staff, manage large-scale projects, and collaborate with Safety, Engineering, HR, and other teams to meet delivery promises. A flexible schedule is required and prior management experience is essential.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Skills

Leadership

Communication

Interpersonal skills

Analytical skills

Problem solving

Customer service

Education

Bachelor's degree or equivalent

Master's degree in Engineering/Operations/Logistics

Tools

Lean process

Kaizen

Six Sigma

Job description

Amazon.com Services LLC in Redlands, CA is seeking an Operations Manager to lead a salaried and hourly team, ensuring safety, quality, attendance, and performance while driving productivity through data-driven decisions.

You will mentor staff, manage large-scale projects, and collaborate with Safety, Engineering, HR, and other teams to meet delivery promises. A flexible schedule is required and prior management experience is essential.