Operations Leader: Mentor Teams, Improve Delivery & Efficiency

Amazon; Santa Clarita (CA); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon is seeking an Operations Manager in Santa Clarita, CA to lead a team of salaried and hourly staff, drive safety and performance, and deliver orders on time. You will guide productivity plans, collaborate across Safety, Engineering, HR, and Quality Assurance, and handle a fast-paced, customer-focused environment with varying shifts.

The role emphasizes data-driven decisions, workload balancing, and Lean/Six Sigma improvements, with physical requirements like lifting up to 49 pounds and

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or 2+ years Amazon experience.
• Flexibility to work weekends, nights, and holidays.
• Experience leading teams and projects with regional impact.

Responsibilities

• Support, mentor, and motivate salaried and hourly workforce.
• Lead large-scope site and regional projects.
• Develop productivity plans using forecasts and load balancing.
• Manage safety, quality, productivity, and delivery promises.
• Collaborate with Safety, Engineering, HR and QA to meet objectives.
• Lift up to 49 pounds and stand/walk for long shifts.

Skills

People management

Lean process

Analytical skills

Problem solving

Customer service

Communication

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an Operations Manager in Santa Clarita, CA to lead a team of salaried and hourly staff, drive safety and performance, and deliver orders on time. You will guide productivity plans, collaborate across Safety, Engineering, HR, and Quality Assurance, and handle a fast-paced, customer-focused environment with varying shifts.

The role emphasizes data-driven decisions, workload balancing, and Lean/Six Sigma improvements, with physical requirements like lifting up to 49 pounds and