Operations Leader - Electrical Distribution (Incentives)

Sonepar USA Inc; Lexington (KY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Disability insurance (short/long-term)

Life insurance

Paid time off and holidays

401K match

Profit sharing

Tuition reimbursement

Job summary

Echo Electric, a Sonepar brand, is seeking an Operations Manager for the Lexington, KY branch. You will lead warehouse and administrative functions, drive process improvements, recruitment, and staff development while managing inventory, vendor relations, and customer service.

You will oversee debit/credit processes, pricing contracts, and safety initiatives, partnering with Sales to secure orders and improve efficiency. Strong leadership and MS Office skills are essential.

Qualifications

• 5+ years of experience in business, sales or operations management, including strategic planning, resource allocation, sales forecasting, and coordinating people and resources.
• Bachelor's degree in Business Administration, Management, Sales and Marketing or related field, or equivalent experience.
• Demonstrated customer and vendor relationship building and maintenance skills.
• Ability to communicate clearly and concisely in written and verbal formats.
• Demonstrated leadership skills and ability to plan and schedule the work of others.
• Demonstrated time management and organizational skills, including ability to manage multiple priorities.
• Proficiency in general computer applications, including Microsoft Word and Excel.
• Strong customer service orientation.

Responsibilities

• Direct and coordinate warehouse and administrative functions to ensure efficient services and quality customer service.
• Participate in recruitment and selection processes.
• Ensure staff development through training and performance management initiatives.
• Manage movement and audit of inventory.
• Coordinate inventory preparation, cycle counts with RF, vendor returns, displays and promotional material for counter sales area.
• Oversee debit memo process with accounting to expedite past dues, manage cash and credit transactions, customer credit approvals, pricing contracts, and job queue management.
• Ensure timely responses to calls and emails and other communications.
• Maintain customer relationships and follow-up to resolve problems.
• Assist with branch safety activities, building security and HR-guided accident reporting.
• Support other branches in securing customer orders with Sales team and Managers.

Skills

Leadership

Time management

Communication

Customer service

Relationship building

Education

Bachelor's degree in Business Administration/Management/Sales & Marketing

Tools

Microsoft Office

Word

Excel

Job description

Echo Electric, a Sonepar brand, is seeking an Operations Manager for the Lexington, KY branch. You will lead warehouse and administrative functions, drive process improvements, recruitment, and staff development while managing inventory, vendor relations, and customer service.

You will oversee debit/credit processes, pricing contracts, and safety initiatives, partnering with Sales to secure orders and improve efficiency. Strong leadership and MS Office skills are essential.