Branch Operations Leader — Growth, Leadership, and Benefits

Sonepar USA; Evansville (IN); On-site; USD 75,000 - 115,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401K match

Profit Sharing

Tuition reimbursement

Safety shoe reimbursement

Employee discount

Training and development

Job summary

Echo Electric, a brand of Sonepar, seeks an experienced operations leader in Evansville, IN to direct warehouse and admin functions, manage inventory, and lead staff development. This role focuses on delivering quality customer service, driving efficiency, and coordinating with Sales to secure orders.

The position requires 5+ years in business/sales/ops management, a relevant degree, strong communication, leadership, and a commitment to continuous improvement.

Qualifications

• 5 years of experience in business, sales or operations management including management principles in planning, resource allocation, sales forecasting and coordinating people/resources.
• Bachelor's degree in Business Admin/Management/Sales and Marketing or related field, or an equivalent combination of education and job experience.
• Demonstrated customer and vendor relationship building and maintenance skills.
• Clear and concise written and verbal communication skills.
• Demonstrated leadership and ability to plan and schedule the work of others.
• Strong time management and organizational skills with ability to handle multiple priorities.
• Proficiency in general computer applications, including Microsoft Word and Excel.
• Strong customer service orientation.
• Attention to detail with problem solving and resolution skills.
• Travel may be required; valid driver's license with safe driving record.

Responsibilities

• Direct and coordinate warehouse and administrative functions to ensure efficient service delivery.
• Participate in recruitment and selection processes.
• Develop staff through training and performance management initiatives.
• Manage movement and audit of inventory.
• Coordinate inventory prep, cycle counts with RF system, vendor returns, product displays, and promotional materials.
• Oversee debit memo processes, cash/credit transactions, and pricing contracts.
• Ensure timely responses to calls, emails and other communications.
• Maintain customer relationships and trust with follow-up and resolution.
• Assist with branch safety, security, and building maintenance.
• Support other branches in securing customer orders with Sales team and Managers.

Skills

Leadership

Customer service

Time management

Communication

Strategic planning

Education

Bachelor's degree in Business Administration/Management/Sales and Marketing

Equivalent education/experience as determined by the company

Tools

Microsoft Office (Word/Excel)

Job description

Echo Electric, a brand of Sonepar, seeks an experienced operations leader in Evansville, IN to direct warehouse and admin functions, manage inventory, and lead staff development. This role focuses on delivering quality customer service, driving efficiency, and coordinating with Sales to secure orders.

The position requires 5+ years in business/sales/ops management, a relevant degree, strong communication, leadership, and a commitment to continuous improvement.