Branch Operations Leader: Inventory & Admin Excellence

Sonepar USA Inc; Evansville (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical,Dental,Vision insurance

Paid time off

401K match

Profit Sharing

Tuition reimbursement

Annual Safety Shoe Reimbursement

Employee Discount

Training opportunities

Job summary

Echo Electric, a brand owned by Sonepar, is seeking a Branch Operations Manager for our Evansville, IN branch. You will oversee warehouse and administrative functions and focus on the key financial metrics of the branch to deliver outstanding customer service.

This role emphasizes process improvements, staff development, inventory control, vendor relations, and collaboration with the Sales team. Starting compensation includes an annual salary with eligibility for an incentive plan.

Qualifications

• 5 years of experience in business, sales or operations management.
• Experience in the electrical distribution industry is desired.
• Demonstrated leadership and ability to plan and schedule the work of others.
• Proven proficiency in general computer applications including Microsoft Office.

Responsibilities

• Direct and coordinate warehouse and administrative functions to assure that associates are efficiently and effectively providing services required in a manner that promotes quality customer service.
• Participate in recruitment process and selection process.
• Ensure direct staff are being developed through training and performance management initiatives.
• Manage the movement and audit of inventory.
• Coordinate inventory preparation, cycle inventory counts with RF system, vendor returns, product displays, and promotional material for counter sales area.
• Oversee debit memo process in working with accounting to expedite past dues, manage cash and credit transactions, customer credit approvals, pricing contracts, and job que management.
• Ensure appropriate response time to incoming calls, emails, and any other communication needed.
• Maintain customer relationships and trust ensuring appropriate follow-up and problem resolution.
• Assist with branch safety activities, ensure overall facility security and building management, and report all accidents in a timely manner with the guidance of HR.
• Support other branches in efforts to secure customer orders working with Sales team and Managers.

Skills

Leadership

Operations management

Inventory control

Customer service

Vendor relations

Microsoft Office

Education

Bachelor's degree

Tools

Excel

Word

ERP systems

Job description

Echo Electric, a brand owned by Sonepar, is seeking a Branch Operations Manager for our Evansville, IN branch. You will oversee warehouse and administrative functions and focus on the key financial metrics of the branch to deliver outstanding customer service.

This role emphasizes process improvements, staff development, inventory control, vendor relations, and collaboration with the Sales team. Starting compensation includes an annual salary with eligibility for an incentive plan.