Operations Leader: Data-Driven Team Builder & Delivery

Amazon; Fresno (TX); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon is seeking an Operations Manager to lead and develop a team of salaried and hourly colleagues in Fresno, with accountability for safety, quality, attendance, and performance. You will drive productivity through data-driven decisions and collaborate across Safety, Engineering, and HR to meet customer expectations and delivery promises.

The role requires 3+ years of management experience, a Bachelor's degree or equivalent, and the ability to work flexible shifts including weekends and

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Ability to work a flexible schedule including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, HR to meet objectives.
• Lift up to 49 pounds and stand/walk for long shifts.

Skills

People management

Performance metrics

Lean Six Sigma

Analytical skills

Customer service

Communication skills

Problem solving

Team leadership

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Amazon is seeking an Operations Manager to lead and develop a team of salaried and hourly colleagues in Fresno, with accountability for safety, quality, attendance, and performance. You will drive productivity through data-driven decisions and collaborate across Safety, Engineering, and HR to meet customer expectations and delivery promises.

The role requires 3+ years of management experience, a Bachelor's degree or equivalent, and the ability to work flexible shifts including weekends and