Operations Leader: Data-Driven Team Growth & Delivery

Amazon; Vacaville (CA); Vor Ort; USD 91.000 - 137.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) matching

Paid time off

Parental leave

Zusammenfassung

Amazon.com Services LLC in Vacaville, CA is seeking an Operations Manager to lead and develop a team of salaried and hourly associates. You will drive safety, quality, attendance, and performance while applying data-driven decisions to improve productivity and customer service.

You will manage cross-functional collaboration with Safety, Engineering, Loss Prevention and HR, and oversee end-to-end workflow from first mile to last mile, ensuring on-time deliveries and scalable process improvements.

Qualifikationen

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 2+ salaried employees and 70+ indirect employees.
• Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
• Demonstrated problem solving skills and analytical skills.
• Excellent customer service skills, communication skills and interpersonal skills.
• Track record of meeting or exceeding department performance goals.
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.

Aufgaben

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and loading balance with other Leaders.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to develop plans to meet objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in environments with variable noise and temperatures; outdoor loading areas included.
• Continuously climb and descend stairs where applicable.
• Amazon is an equal opportunity employer and supports accommodations during hiring.

Kenntnisse

People management

Analytical thinking

Leadership

Strong communication

Customer service

Problem solving

Team leadership

Ausbildung

Bachelor's degree or equivalent

Engineering/Operations degree

Tools

Lean

Kaizen

Six Sigma

Jobbeschreibung

Amazon.com Services LLC in Vacaville, CA is seeking an Operations Manager to lead and develop a team of salaried and hourly associates. You will drive safety, quality, attendance, and performance while applying data-driven decisions to improve productivity and customer service.

You will manage cross-functional collaboration with Safety, Engineering, Loss Prevention and HR, and oversee end-to-end workflow from first mile to last mile, ensuring on-time deliveries and scalable process improvements.