Operations Manager: Lead Teams, Drive Efficiency

Amazon Inc.; Fresno (TX); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

RSUs (Stock options)

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Fresno, TX is seeking an Operations Manager to lead a team of salaried and hourly staff, drive safety, quality, and on-time delivery, and develop talent.

You will manage productivity plans, partner with Safety, Engineering, and HR, and use data-driven analysis to improve performance. This role requires 3+ years of management experience and a Bachelor’s degree, with weekend/nights possible.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Flexible schedule including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.

Skills

Performance management

Lean

Kaizen

Six Sigma

Problem solving

Customer service

Communication

Team leadership

Education

Bachelors or Masters in Engineering/Operations

Job description

Amazon.com Services LLC in Fresno, TX is seeking an Operations Manager to lead a team of salaried and hourly staff, drive safety, quality, and on-time delivery, and develop talent.

You will manage productivity plans, partner with Safety, Engineering, and HR, and use data-driven analysis to improve performance. This role requires 3+ years of management experience and a Bachelor’s degree, with weekend/nights possible.