Operations Manager: Data-Driven Leader, Team & Safety

Amazon Inc.; Visalia (CA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Visalia, CA is seeking an Operations Manager to lead a team of salaried and hourly staff, ensure safety, quality and performance, and deliver on-time customer orders. This role emphasizes data-driven decision making, cross-functional collaboration, and driving improvements across three workflow stages.

Ideal candidates have 3+ years of people management, a relevant Bachelor's degree (or equivalent/Amazon experience), and flexibility to work weekends, nights, and

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large‑scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to develop plans to meet objectives.

Skills

Leadership

Team management

Problem solving

Analytical skills

Customer service

Communication

Metrics-driven

Education

Bachelor's degree or equivalent

Tools

Lean process

Kaizen

Six Sigma

Job description

Amazon.com Services LLC in Visalia, CA is seeking an Operations Manager to lead a team of salaried and hourly staff, ensure safety, quality and performance, and deliver on-time customer orders. This role emphasizes data-driven decision making, cross-functional collaboration, and driving improvements across three workflow stages.

Ideal candidates have 3+ years of people management, a relevant Bachelor's degree (or equivalent/Amazon experience), and flexibility to work weekends, nights, and