Operations Leader: Data-Driven Delivery & Safety

Amazon; Elizabethtown (Lancaster County); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking an Operations Manager in Elizabethtown, PA to lead a combined salaried and hourly team, ensuring safety, quality and timely customer deliveries. You will guide productivity improvements and use data-driven decisions to optimize operations across first/middle/last mile workflows.

The role requires strong people management, a flexible schedule, and collaboration with Safety, Engineering, and HR to meet business objectives.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Ability to Work a flexible schedule, including weekends, nights, and holidays.

Responsibilities

• Lead salaried and hourly workforce across shifts.
• Drive productivity plans through forecast reviews and load balancing.
• Ensure safety, quality, and on-time customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.
• Mentor and motivate team to achieve performance goals.

Skills

People management

Data-driven decisions

Cross-functional collaboration

Flexible scheduling

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an Operations Manager in Elizabethtown, PA to lead a combined salaried and hourly team, ensuring safety, quality and timely customer deliveries. You will guide productivity improvements and use data-driven decisions to optimize operations across first/middle/last mile workflows.

The role requires strong people management, a flexible schedule, and collaboration with Safety, Engineering, and HR to meet business objectives.