Operations Lead: Scale & Systems (Remote)

Nen Creative; San Francisco (CA); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Remote-friendly

Flexible environment

Healthcare coverage

PTO

Company holidays

Job summary

Nen Creative is seeking an Operations Lead to own day-to-day business operations, spanning finance, contracts, people operations, and internal systems. You’ll be a natural problem solver who thrives in a fast-paced, high-growth environment, taking initiative and building scalable processes.

The role is remote-friendly and hands-on, with leadership exposure to founders and fast-growing tech partners. You’ll help drive efficiency, scale, and strategic impact across the company as it grows.

Qualifications

• 3-5 years in business/finance operations at a startup or similar environment.
• Thrives in a fast-paced, demanding environment with strong ownership.
• Proactive, highly organized, and able to own initiatives without direction.
• Excellent communication and stakeholder management across leadership, employees, clients, and vendors.
• Experience reviewing and redlining contracts; able to identify risks and negotiate terms.
• Familiarity with AI tools to improve workflows and productivity.

Responsibilities

• Own accounts payable/receivable, client invoicing, vendor payments, and expense reconciliation.
• Manage financial reporting, budgeting, cash flow tracking, and forecasting for leadership decisions.
• Review, redline, and manage client/vendor agreements, NDAs, and other contracts; oversee compliance and admin requirements.
• Manage employee and contractor onboarding/offboarding, documentation, policies, and vendor management.
• Build and improve internal workflows, dashboards, and operational systems; automate repetitive tasks.

Skills

Financial operations

Contracts & compliance

People operations

Process improvement

AI tooling awareness

Job description

Nen Creative is seeking an Operations Lead to own day-to-day business operations, spanning finance, contracts, people operations, and internal systems. You’ll be a natural problem solver who thrives in a fast-paced, high-growth environment, taking initiative and building scalable processes.

The role is remote-friendly and hands-on, with leadership exposure to founders and fast-growing tech partners. You’ll help drive efficiency, scale, and strategic impact across the company as it grows.