Operations Lead

Nen Creative; New York (NY); Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Company holidays

Job summary

Nen Creative is seeking an Operations Lead to own the day‑to‑day operations across finance, contracts, people operations, and internal systems. You’ll work closely with founders and fast‑growing tech clients to move fast and scale efficiently.

The role is hands‑on, demands initiative, exceptional organization, and the ability to design and implement scalable processes, automate repetitive tasks, and ensure compliance while supporting company growth.

Qualifications

• 3–5 years in business operations, finance operations, or similar roles at a fast-growing startup.
• Thrive in a fast-paced, non-traditional hours environment.
• Proactive, ownership-driven with initiative; can work independently.
• Extremely organized with strong attention to detail.
• Experience reviewing and redlining contracts; negotiating terms a plus.
• Active interest in using AI tools to improve workflows.
• Excellent communication and ability to collaborate with leadership, employees, clients, and vendors.

Responsibilities

• Own accounts payable/receivable, client invoicing, vendor payments, and expense reconciliation.
• Manage financial reporting, budgeting, cash flow tracking, and forecasting.
• Review, redline, and manage client and vendor agreements, NDAs, and other contracts; ensure compliance.
• Oversee onboarding/offboarding, documentation, policies, and vendor management.
• Build and improve internal workflows, reporting dashboards, and operational systems; automate repetitive tasks.

Skills

Finance ops

Contract negotiation

People ops

Systems optimization

Process automation

Project management

Communication skills

Ownership mindset

Job description

About Nen Creative

Nen Creative partners with tech startups to launch bold ideas into the world, creating the brands and stories that fuel their growth.

Nen Creative partners with tech startups to launch bold ideas into the world, creating the brands and stories that fuel their growth.

We've partnered with some of the world's top founders and institutions, including Amazon, Andreessen Horowitz, Cursor, Mercor, Listen Labs, Tech Week, Cartesia, and many more.

We're one of the fastest-growing studios, and we're looking for ambitious people who want to help build the company with us.

About The Role

We're looking for an Operations Lead to own and improve the day-to-day business operations at Nen Creative.

We work closely with founders and fast-growing tech companies, and we operate with the same speed and ambition ourselves. This is a hands-on role spanning finance, contracts, people operations, and internal systems.

We're looking for a natural problem solver who thrives in fast-paced environments, takes initiative without waiting for direction, and is excited to build and improve the systems that help our company scale.

What You'll Do

Financial Operations & Planning: Own accounts payable and receivable, client invoicing, vendor payments, and expense reconciliation. Manage financial reporting, budgeting, cash flow tracking, and forecasting to support leadership decisions.

Contracts & Compliance: Review, redline, and manage client and vendor agreements, NDAs, and other contracts. Identify risks, coordinate negotiations, and oversee business compliance, insurance, and administrative requirements.

People Operations & Administration: Manage employee and contractor onboarding and offboarding, documentation, policies, and vendor management.

Systems & Process Improvement: Build and improve internal workflows, reporting dashboards, and operational systems. Identify inefficiencies, automate repetitive tasks, and proactively implement solutions that help the company scale.

What We're Looking For

• 3-5 years of experience in business operations, finance operations, or similar roles. Experience at a fast-growing startup is a major plus.
• Thrives in a fast-paced, demanding environment. This isn't a traditional 9-to-5 role. We're looking for someone who is highly driven, adaptable, and willing to go above and beyond when needed.
• Extremely proactive and resourceful, with a strong sense of ownership. Anticipates problems, takes initiative, and drives solutions independently without waiting for direction.
• Exceptionally organized and detail-oriented, with the ability to juggle competing priorities and consistently follow through.
• Experience reviewing and redlining contracts, identifying risks, and negotiating commercial terms is a strong plus.
• Actively keeps up with AI tools, with an eagerness to leverage AI and automation to improve workflows and productivity.
• Excellent communication skills, sound judgment, and the ability to work independently with leadership, employees, clients, and vendors.

Why Join Us

• Work directly with company leadership and get exposure to how a fast-growing creative business operates
• Help build the systems and processes the company will use as it scales
• Work alongside a team creating brands, products, and stories for some of the most ambitious companies in tech
• Grow into broader ownership across business operations as the company expands
• Remote-friendly, flexible, and entrepreneurial environment
• Healthcare coverage, PTO, and company holidays