Operations Lead – Luxury Jewelry Inventory

Mejuri; Melbourne (KY); On-site; USD 43,000 - 48,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and 
em

401(k) plan

Monthly retail bonus program

Generous product discount

Paid time off

Job summary

Mejuri is seeking an Operations Lead to join our store leadership team in Kentucky. This role emphasizes inventory control, back-of-house efficiency, and price-accurate execution to maximize profitability and customer satisfaction.

You will drive data-informed decisions, oversee BOH processes, and coordinate with cross-functional teams to resolve issues, while ensuring exceptional in-store service and adherence to Mejuri’s selling standards.

Qualifications

• Experience in a high volume retail environment.
• Experience managing standards and procedures.
• Adaptable with the ability to think creatively and quickly.
• Excellent organization and analytical skills.
• Critical thinking ability - identify potential challenges and develop action plans.
• Physical requirements: Ability to stand for 8 hours, lift up to 50 lbs.
• Must be able to work evenings, weekends & holidays in alignment with the stores availability requirements.

Responsibilities

• Lead by example to validate the quality of the in-store customer experience and train the team on Mejuri’s Steps of Selling.
• Drive KPI achievement (CVR, Revenue) through performance and engagement of the team.
• Promote services such as piercing, engraving, and other offerings.
• Partner with Operations to conduct monthly inventory & cycle counts with trained BOH techs and issue troubleshooting guidance.

Skills

Retail operations

Inventory management

Leadership

Data-driven decision making

Customer service excellence

Communication

Tools

POS systems

Inventory management software

Job description

Mejuri is seeking an Operations Lead to join our store leadership team in Kentucky. This role emphasizes inventory control, back-of-house efficiency, and price-accurate execution to maximize profitability and customer satisfaction.

You will drive data-informed decisions, oversee BOH processes, and coordinate with cross-functional teams to resolve issues, while ensuring exceptional in-store service and adherence to Mejuri’s selling standards.