Operations Lead — Fire Safety Office Manager

Impact Fire Services; Payson (UT); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation

Weekly pay

Career advancement opportunities

Comprehensive benefits (healthcare, d•

401(k) company match

Disability insurance

Paid time off and holidays

Shared Ownership Program with bonus

Training reimbursement

Apprenticeship programs

Job summary

Impact Fire Services is seeking an Office Manager to lead the day-to-day administrative operations across districts. You will oversee billing, accounts receivable, payroll, licensing, HR coordination, and IT support to ensure smooth district performance.

The role requires 3-5 years in office administration, strong MS Office skills, and excellent communication. This is a full-time, on-site position with opportunities for growth and professional development.

Qualifications

• 3-5 years of office administrative and management experience.
• Proficiency with MS Office (Word, Excel).
• Fast-paced office with strong communication.
• Drug test and pre-employment background screening required.
• MVR checks for driving positions.

Responsibilities

• Lead the administrative functions of local office and support leadership.
• Oversee billing and contract setup, manage costing for billing.
• Coordinate collections for district Accounts Receivable, deposit local checks, and participate on collections calls with Finance.
• Manage Accounts Payable portal and escalate exceptions with District or Branch Manager.
• Submit weekly payroll packets and facilitate district payroll with Payroll team.
• Answer incoming calls and perform receptionist duties.
• Maintain district office and technician licensing in coordination with Risk team.
• Coordinate with HR on all new hires and terminations, including onboarding and IT setup.
• Manage petty cash and check register.
• Support IT needs for field personnel in coordination with IT department.
• Coordinate with Fleet and Safety teams for vehicle/office safety needs.
• Oversee Administrative staff and ensure deadlines are met.
• Generate memos, emails, and reports as needed.
• Respond to questions and requests for information.

Skills

Customer service

Communication

Organization

Detail-oriented

Tools

MS Office Suite

Dayforce

Job description

Impact Fire Services is seeking an Office Manager to lead the day-to-day administrative operations across districts. You will oversee billing, accounts receivable, payroll, licensing, HR coordination, and IT support to ensure smooth district performance.

The role requires 3-5 years in office administration, strong MS Office skills, and excellent communication. This is a full-time, on-site position with opportunities for growth and professional development.