District Office & Operations Manager

Impact Fire Services, LLC; Payson, Northern (UT, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Impact Fire Services, LLC is seeking an Office Manager to lead administrative functions for the local office and support the leadership and operations teams. The role oversees billing, accounts receivable/payable, payroll processing, HR onboarding/offboarding, licensing, IT support, and safety coordination to ensure smooth daily operations.

The ideal candidate has 3-5 years in office management, strong MS Office skills, excellent communication, and disciplined organization to meet deadlines in a

Qualifications

• 3-5 years of office administrative and management experience is required.
• Proficient in MS Office Suite (Word, Excel).
• Detail oriented and able to work in a fast-paced environment.
• Exceptional communication skills are essential.
• Superior organization and timely project completion.

Responsibilities

• Lead the administrative functions of the local office and support leadership and operations.
• Oversee billing and contract setup; lead all costing related to billing.
• Coordinate collections for district Accounts Receivable and participate on collections calls with Finance.
• Manage Accounts Payable portal and escalate exceptions with District or Branch Manager.
• Submit weekly payroll packet and support district payroll with Payroll team.
• Answer incoming calls and perform receptionist duties.
• Maintain district office and technician licensing with Risk team.
• Coordinate HR on new hires and terminations (onboarding/offboarding in Dayforce).
• Coordinate IT for systems setup with IT and safety for OSHA requirements.
• Manage petty cash and check register.
• Support local tech needs for field personnel with IT.
• Coordinate with Fleet and Safety for vehicle and safety needs.
• Oversee Administrative staff such as Billers, Collectors, Receptionist.
• Ensure deadlines are met and work completed accurately.
• Generate memos, emails and reports as needed.
• Respond to questions and requests for information.

Skills

Office administration

Communication skills

Organization

Detail oriented

Problem solving

Customer service

Tools

Ceridian Dayforce

MS Office Suite

Job description

Impact Fire Services, LLC is seeking an Office Manager to lead administrative functions for the local office and support the leadership and operations teams. The role oversees billing, accounts receivable/payable, payroll processing, HR onboarding/offboarding, licensing, IT support, and safety coordination to ensure smooth daily operations.

The ideal candidate has 3-5 years in office management, strong MS Office skills, excellent communication, and disciplined organization to meet deadlines in a