Operations Lead: Driver Performance & Safety

Tower Mobility; Los Angeles (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off

Sick Time

Holiday Pay

Perkspot program access

AD&D Insurance

Phone reimbursement

Job summary

Tower Mobility is seeking an Operations Coordinator in Los Angeles to monitor driver performance, coordinate workflows, and support supervisors with coaching. The role emphasizes safety, data tracking, and a hands-on approach to improve driver operations.

The successful candidate will manage driver attendance, dispatch information, and use tools like Uber Dashboard and Samsara. A strong team player with a driver’s license and the ability to lift 30 pounds is required. Benefit details included.

Qualifications

• Proven ability to lead teams and coordinate workflows.
• Strong organizational and communication skills.
• Willingness to assist teammates across tasks.
• Active driver’s license and company insurance approval.
• Ability to lift up to 30 pounds.

Responsibilities

• Monitor driver performance using KPIs and dashboards.
• Respond to driver inquiries during shifts.
• Support Supervisors with team huddles and coaching.
• Track driver attendance and dispatch data in Excel.
• Escalate safety concerns from Samsara cameras.

Skills

Leadership

Organization

Communication

Team coordination

Hands-on

Compassionate mindset

Fast learner

Driver license & insurance

Excel tracking

Uber Dashboard

Samsara

Dashboards

Tools

Excel

Uber Dashboard

Samsara

Dashboards

Job description

Tower Mobility is seeking an Operations Coordinator in Los Angeles to monitor driver performance, coordinate workflows, and support supervisors with coaching. The role emphasizes safety, data tracking, and a hands-on approach to improve driver operations.

The successful candidate will manage driver attendance, dispatch information, and use tools like Uber Dashboard and Samsara. A strong team player with a driver’s license and the ability to lift 30 pounds is required. Benefit details included.